EVALUASI USABILITY PADA LEARNING MANAGEMENT SYSTEM PERGURUAN TINGGI MENGGUNAKAN USER EXPERIENCE QUESTIONNAIRE
Article Sidebar
Main Article Content
Abstract
In the digital era, the use of technology in education is a must, such as a Learning Management System (LMS). Satya Wacana Christian University (UKSW) implemented the Flexible Learning (FLEARN) programme to facilitate learning. This research evaluates the usability of the LMS using the User Experience Questionnaire (UEQ) method. A UEQ questionnaire with 26 attributes and a 7-point rating scale was distributed via Google Form to WKSW students. The data was analysed using Cronbach Alpha coefficient and interpretation of the results of each attribute. The results showed that the mean scores of the six UEQ scales: attractiveness (1.442), clarity (1.722), efficiency (1.838), accuracy (1.314), stimulation (1.209), and novelty (0.856). The efficiency scale has the highest score, indicating that FLEARN UKSW is efficient in learning, while novelty has the lowest score, indicating a lack of innovation. Only the efficiency scale is categorised as good, while the other scales are above average, so the usability of FLEARN UKSW is good, but improvements are needed on navigation, visual quality, and readability of the LMS text. The research results are expected to be a reference for the future development of FLEARN UKSW.
Downloads
Article Details
This work is licensed under a Creative Commons Attribution 4.0 International License.
JUKANTI Journal License
JUKANTI is committed to promoting open access and the free distribution of knowledge. We implement the following license model to ensure fair and ethical use of the materials published.
Creative Commons Attribution 4.0 International License (CC BY 4.0)
All articles published by JUKANTI are licensed under the Creative Commons Attribution 4.0 International License. This license allows users to:
- Copy and Distribute: Users are free to copy, distribute, and display the original work, provided they give appropriate credit to the authors and the source.
- Adapt: Users can modify, change, and build upon the original work, provided they give appropriate credit and indicate if changes were made.
- Commercial Use: Users can use the work for commercial purposes, provided they give appropriate credit.
Author Obligations
Authors publishing their articles with JUKANTI agree to:
- Guarantee that the work is original and free from copyright infringement.
- Grant permission to JUKANTI to publish the work under the CC BY 4.0 license.
- Retain the original copyright of their work, with the publication license granted to JUKANTI.
Compliance with DOAJ
JUKANTI is committed to complying with the guidelines and standards set by the Directory of Open Access Journals (DOAJ). We strive to ensure integrity, transparency, and high quality in all our publications.
For further questions or clarifications regarding this license, please contact Jukanti Editor at jukanti.ejournalcbn@gmail.com.
References
A. F. UKSW, “Web FLEARN UKSW.” [Online]. Available: https://flearn.uksw.edu/
I. Salamah, L. Lindawati, M. Fadhli, and R. Kusumanto, “Evaluasi Pengukuran Website Learning Management System Polsri Dengan Metode Webqual 4.0,” Jurnal Digit, vol. 10, no. 1, p. 1, 2020, doi: 10.51920/jd.v10i1.151.
S. Y. R. Marpaung and N. Nuraeni, “Evaluasi User Experience Website E-Learning My-Elnusa Menggunakan User Experience Questionnaire (UEQ),” Swabumi, vol. 11, no. 1, pp. 78–84, 2023, doi: 10.31294/swabumi.v11i1.15354.
P. J. Pali’pangan and M. A. I. Pakereng, “Analysis of User Satisfaction Level In F-LEARN Using The EUCS Method,” METHOMIKA: Jurnal Manajemen Informatika & Komputerisasi Akuntansi, vol. 7, no. 2, 2023, doi: 10.46880/jmika.Vol7No2.pp290-294.
A. Hinderks, M. Schrepp, and J. Thomaschewski, “A benchmark for the short version of the user experience questionnaire,” WEBIST 2018 - Proceedings of the 14th International Conference on Web Information Systems and Technologies, no. Webist, pp. 373–377, 2018, doi: 10.5220/0007188303730377.
T. Parhusip, “Jurnal Sistem dan Teknologi Informasi,” Penerapan Visual Novel Dari Cerita Rakyat Asal Usul Kota Pontianak, vol. 1, no. 2, pp. 1–5, 2024.
E. Kurniawati and C. Indah Ratnasari, “Pengujian Pengalaman Pengguna (User Experience) Menggunakan Metode User Experience Questionnaire (UEQ): Studi Kasus Pada Website Fakultas Teknologi Industri Universitas Islam Indonesia,” Journal Portal - Universitas Islam Indonesia, vol. 4, pp. 63–72, 2023.
S. Putro, K. Kusrini, and M. P. Kurniawan, “Penerapan Metode UEQ dan Cooperative Evaluation untuk Mengevaluasi User Experience Lapor Bantul,” Creative Information Technology Journal, vol. 6, no. 1, p. 27, 2020, doi: 10.24076/citec.2019v6i1.242.
F. Heri Surya Ramadhani, “Analisa Website Sistem Akademik Institut Bisnis Dan Teknologi Menggunakan Metode Ueq ( User Experience Questionnaire ),” Jurnal Satya Informatika, vol. 8, no. 01, pp. 95–103, 2023, doi: 10.59134/jsk.v8i01.243.
D. Ulhaq, A. P. A. Masa, and H. J. Setyadi, “Analisis Perbandingan User Experience Aplikasi E-Commerce Shopee Dan Tokopedia Menggunakan Metode User Experience Questionnaire (UEQ),” Adopsi Teknologi dan Sistem Informasi (ATASI), vol. 3, no. 1, pp. 37–44, 2024, doi: 10.30872/atasi.v3i1.1183.
M. A. Maricar, D. Pramana, and D. R. Putri, “Evaluasi Penggunaan SLiMS pada E-Library dengan Menggunakan User Experience Question (EUQ),” Jurnal Teknologi Informasi dan Ilmu Komputer, vol. 8, no. 2, p. 319, 2021, doi: 10.25126/jtiik.2021824443.
Darsanto and M. Kaiman Maulidani, “Analisis User Experience Aplikasi Regsosek Pada Badan Pusat Statistik Indramayu Menggunakan Metode User Experience Questionnaire,” Nuansa Informatika, vol. 17, no. 2, pp. 1–9, 2023, doi: 10.25134/ilkom.v17i2.8.
A. AlHafiidh and N. R. Oktadini, “Analisis User Experience (UX) Pada Aplikasi Game Clash Of Clans Menggunakan Metode User Experience Questionnaire (UEQ),” INFORMATION SYSTEM FOR EDUCATORS AND PROFESSIONALS : Journal of Information System, vol. 8, no. 2, p. 219, 2023, doi: 10.51211/isbi.v8i2.2694.
S. raishah Adilah, “Evaluasi User Experience Pada Aplikasi Android Honda E-Care Menggunakan Metode User Experience Questionnaire (UEQ),” vol. Vol 3, no. 4, pp. 323–331, 2022.
Luthfi Muhammad, “Perancangan User Interface Dan User Experience Aplikasi Mobile E-Letter Menggunakan Metode Goal-Directed Design,” 2023.
B. Laugwitz, T. Held, and M. Schrepp, “Construction and evaluation of a user experience questionnaire,” Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 5298 LNCS, pp. 63–76, 2008, doi: 10.1007/978-3-540-89350-9_6.
M. Schrepp, A. Hinderks, and J. Thomaschewski, “Design and Evaluation of a Short Version of the User Experience Questionnaire (UEQ-S),” International Journal of Interactive Multimedia and Artificial Intelligence, vol. 4, no. 6, p. 103, 2017, doi: 10.9781/ijimai.2017.09.001.