EFEKTIVITAS DAN OPTIMALISASI KEMUDAHAN AKSES FITUR PENCARIAN E-LIBRARY UNTAN PONTIANAK
DOI:
https://doi.org/10.37792/jukanti.v8i2.1560Keywords:
e-library, fitur pencarian, kemudahan akses, optimalisasi layanan, search features, ease of access, service optimizationAbstract
ABSTRAK
Penelitian ini bertujuan untuk menganalisis efektivitas dan optimalisasi fitur pencarian pada aplikasi e-Library Universitas Tanjungpura Pontianak. Pendekatan yang digunakan adalah kualitatif deskriptif melalui wawancara, observasi, dan studi dokumenter yang melibatkan pengelola serta mahasiswa pengguna e-Library. Hasil penelitian menunjukkan bahwa fitur pencarian belum sepenuhnya efektif, ditandai dengan masih ditemukannya kendala berupa hasil pencarian yang kurang relevan, keterbatasan filter, serta antarmuka yang belum mendukung kenyamanan pengguna. Temuan ini mengindikasikan perlunya pembaruan algoritma pencarian, peningkatan kualitas metadata, dan penambahan fitur bantu pencarian. Kebaruan penelitian ini terletak pada analisis berbasis pengalaman langsung pengguna
e-Library UNTAN yang menggabungkan aspek teknis dan literasi informasi, sehingga memberikan gambaran yang lebih komprehensif dibandingkan studi terdahulu. Kontribusi praktis penelitian ini adalah memberikan rekomendasi strategis bagi pengelola dalam meningkatkan kualitas layanan pencarian digital, sedangkan kontribusi akademiknya memperkaya literatur mengenai optimalisasi sistem pencarian pada perpustakaan digital di perguruan tinggi Indonesia.
Kata kunci : e-library, fitur pencarian, kemudahan akses, optimalisasi layanan.
ABSTRACT
This study aims to analyze the effectiveness and optimization of the search feature on the Tanjungpura University Pontianak e-Library application. The approach used is descriptive qualitative through interviews, observations, and documentary studies involving administrators and students who use the
e-Library. The results of the study indicate that the search feature is not yet fully effective, as evidenced by the discovery of obstacles in the form of irrelevant search results, limited filters, and an interface that does not support user comfort. These findings indicate the need to update the search algorithm, improve metadata quality, and add search assistance features. The novelty of this research lies in its analysis based on the direct experiences of UNTAN e-Library users, which combines technical and information literacy aspects, thus providing a more comprehensive picture than previous studies. The practical contribution of this research is to provide strategic recommendations for managers in improving the quality of digital search services, while its academic contribution enriches the literature on search system optimization in digital libraries in Indonesian universities.
Keywords: e-library, search features, ease of access, service optimization.
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